Refund policy
Refund Policy
Your satisfaction is our priority.
We offer a 30-Day Money-Back Guarantee.
You may request a refund if:
- Your item arrives damaged or defective.
- Your order is lost during shipping.
- You receive the wrong product.
- You are not satisfied and contact us within 30 days of delivery.
To request a refund, please email support@kidio.store with your order number and photos (if applicable).
Refunds are issued to the original payment method after approval.