Refund policy

Refund Policy

Your satisfaction is our priority.

We offer a 30-Day Money-Back Guarantee.

You may request a refund if:

  • Your item arrives damaged or defective.
  • Your order is lost during shipping.
  • You receive the wrong product.
  • You are not satisfied and contact us within 30 days of delivery.

To request a refund, please email support@kidio.store with your order number and photos (if applicable).

Refunds are issued to the original payment method after approval.